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FAQ

Bye Dark Circles Eye Patches

What are Bye Dark Circle patches?
Bye Dark Circle patches are a cosmetic product designed for the skin care of the under eye contour. They are specifically formulated to combat dark circles, under-eye bags, crow's feet, fine lines, and help reduce swelling and other signs of fatigue or aging in that area.
What are the ingredients of the Bye Dark Circles patches?
Hyaluronic Acid, Aloe Vera, Vitamin C, and Vitamin E, our eye masks offer a luxurious blend of ingredients designed to hydrate, refresh, and rejuvenate your skin.
How are the Bye Dark Circles patches used?
Once the individual packaging is opened, they are applied directly onto clean skin and are left on for a specific period of time, usually between 15 and 20 minutes, to achieve the best results.
How often are the patches used?
The recommended application time for the product is between 15 to 20 minutes. As for the frequency of use, it depends on the individual. The product can be used on a daily basis on its own, or as a complement to any routine you may have. If you want faster results, you can use them more often.
How many patches does the Bye Dark Cricles kit contain?
The Bye Dark Circles Kit offers a total of 20 pairs of individually wrapped patches, so you have enough for 20 uses for both eyes.

Hello Glow! Facial Mask

What is the Hello Glow mask?
Jongleur Gold Collagen Peel Off Mask is a facial mask that helps to hydrate and rejuvenate the skin. The mask helps to brighten the skin, reduce dark spots and acne, and improve the overall texture and tone of the skin. It also helps to moisturize the skin and reduce dryness and tightness.
What are the ingredients of the facial mask?
It is made with natural ingredients such as golden collagen, vitamin C, and hyaluronic acid, which are known for their skin-loving properties. The mask is suitable for all skin types and is free of harmful chemicals. It's a great addition to your skincare routine and can help you achieve a healthy and bright complexion.
How is the mask used?
It can be applied to clean, dry skin and left on for 15-20 minutes before peeling off.
Are they suitable for all skin types?
The Bye Dark Circles patches and Hello Glow Facial Mask are formulated to be gentle and safe for all skin types, including sensitive skin. Please be aware of the ingredients that make up the patches/mask and do note use if you are allergic. We also recommend testing our mask on a small area of skin before applying to the entire face.

Payment

What Payment Methods Are Accepted?
We handle credit or debit cards, PayPal, in addition to different payment methods supported by your device like Apple or Google Pay.

Returns

Can I return my items?
You can request a refund of your order as long as you are within the first 30 days after your purchase. This applies if any product is defective or if you are not satisfied with the product for any reason.
How do I return an item?
Please contact our customer support team at support@jongleurskincare.com

Shipping

How many days will it take for shipping?
Once you place your order, your package will arrive within the week depending on the shipping address!
Do You Ship Internationally?
We currently only ship to addresses in the US and in Mexico.

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